What do you know that you didn't learn? How much better off are you when trained professionally for a task vs. when you just give it a shot and hope for the best? Training can be hard because it requires forethought and planning. You have to know the subject matter, but you also need to know how to best communicate to the audience. Below is a course that introduces some basic concepts for designing adult learning. As you'll learn in the course, Adults learn differently than children and you can increase your effectiveness by learning how people learn best ahead of trying to train others.

 

Introductional Design: Adult Learners

by Jeff Toister

Adult learners have specific needs that have to be considered during the instructional design process. In this course, one in a series on instructional design, Jeff Toister explores the best practices and techniques that will help designers work with, and train, adult learners. Explore the theory behind adult learning, discover techniques to increase active (vs. passive) learning, see how to identify and surmount barriers to learning, and get additional resources for developing training for adults.

Chapter 1 - Applying Adult Learning Theory

  1. Introduction to Malcom Knowles's Androgogy Theory
  2. Preparing Learners for Instruction
  3. Understanding the Four Stages of Learning

Chapter 2 - Active Learning Techniques

  1. Comparing Active versus Passive Learning
  2. Aligning Training with Learning Styles
  3. Creating Active Learning Techniques

Chapter 3 - Overcoming Learning Barriers

  1. Identifying Common Learning Barriers
  2. Incorporating the 70-20-10 rule into Learning Design

Chapter 4 - Turning Theory into Practice

1. Applying Adult Learning Theory in Instructional Design

Welcome

by Jeff Toister

Welcome text

Hi, my name is Jeff Toister. Welcome to Adult Learners, part of the Instructional Design Essentials series. In this course we'll explore the fundamental principles of adult learning. I'll show you how to use these principles to design impactful training programs. The adult learning principles we'll cover are based on industry standards, proven best practices, and my own experience as a certified learning and performance professional who has spent more than 20 years designing training programs. This course has three major focus areas. First, I'll introduce you to a set of adult learning principles that are widely used by instructional designers. Next, I'll show you how to apply these principles to create an active learning experience. Finally, I'll share some common learning barriers and show you how an understanding of adult learners can help you overcome these challenges. As an instructional designer, I've always found the process of learning to be fascinating. It's a lot of fun to find ways to make learning happen faster and better than ever before. My hope is that this course will help you discover ways to align your training programs with the needs of your adult learners.

What you should know

by Jeff Toister

What you should know text

I'd like to share a few things to help you get the most out of this course. The primary purpose of this course is to show you how to apply Adult Learning Principles to the Instructional Design Process. However, you might still find this course provides helpful insight if your role involves delivering classes or facilitating one on one training. The course content is based on training industry standards developed by the Association for Talent Development, or ATD. This organization used to be known as the American Society for Training and Development, or ASTD. Until it changed it's name in May of 2014. Even within ATD, there's a wide body of research on adult learning theory. And new studies are being released all the time. This course attempts to narrow it all down to a set of practical concepts that you can apply to your own training programs. Many of the videos in this course contain specific activities to help you build your knowledge and skills. Whenever possible, I encourage you to apply these activities to one of your own instructional design projects, so you could experience the impact of learner focus training in a real world setting. To help you complete these activities, I've included exercise files that are available for all lynda.com members to use. The exercise files include templates and resources that I'll reference throughout the course. The exercise files also contain a reference guide that lists books, websites, and other resources that can help expand your knowledge of adult learners even further.

Understanding the Importance of Adult Learning

by Jeff Toister

Understanding the Importance of Adult Learning text

To understand how adult learning principles play a role in good instructional design, it's helpful to look at an example. Imagine a group of new managers are given a choice of two training programs. Each class covers five fundamental manager roles. Both are online and self-paced. Based on a short introduction to each one think about which of the following programs most participants would prefer. Here's the first example. >> The five roles that every manager must know and understand. Producer, achieve goals and accomplish results for the company through the tasks and work that you do. Administrator, oversee systems, policies and procedures to ensure the company is running at peak levels. Innovator, use creativity and ideation to delineate new opportunities to improve the business or resolve problems. Mediator, help your people work through conflict between themselves and with employees in other departments. Culture builder, create a positive work environment that engages employees and aligns with the company's objectives. >> Now, here's the second example. >> As a manager, you'll play a few different roles. As I go through the five primary roles, think about how you play them over the course of your work week. The first is producer. You must produce the desired results and achieve the organization's goals through projects and tasks. Second is administrator. You must administer systems, policies, and procedures so that the organization runs efficiently. Third is innovator. In order to enact change that serves the organization's future, you'll need to be creative and innovate new ideas or solutions. Fourth is mediator. Not only will you need to help your employees work through conflict, you'll also mediate any tensions between the employees needs and the organization's. And fifth is culture builder. You must build a work environment and culture that values it's members and supports the organization's goals. >> It's a safe bet that most participants would prefer the second program, but why? Let's see if we can identify some specific reasons why the second program was more engaging. If you'd like to try to create your own list before seeing mine I invite you to pause the video now, you can also re-watch the two examples while taking notes. Okay, let's look at a few differences between the two training programs. The second example was more visually dynamic. The presenter in example number two was more engaging. The onscreen text was also simpler in the second example. These are just a few examples. And you may have come up with even more. What's most important is that the differences between the two examples reflect the impact of adult learning principles. Adult learning principles are the concepts and theories that tell us how adults learn. Understanding these principles can help us design training that's more engaging and more effective. No matter what type of learning you design, whether it's classroom-based, e-learning video, or blended, applying adult learning principles can make it better. These concepts aren't just about designing training that's more appealing to learners. You can use them to accelerate the learning process. Understanding adult learners can ultimately help you design training that gets better results. While completing this course, try to think about your own needs and preferences as an adult learner. Understanding how we learn can provide us with insight about helping others learn. As you'll see throughout this course, one of the fundamental principles of adult learning is that adults must play an active role in their own learning process. You might start by reviewing the course description and writing down a few specific learning goals. You could download the Learning Plan worksheet to use as a guide. Having this list of goals will make it easier to spot the specific concepts that are most important to you. It will also help you make decisions about how you can apply these concepts to your own work.

Introduction to Malcolm Knowles's Andragogy Theory

by Jeff Toister

Introduction to Malcolm Knowles's Andragogy Theory text

Here are two terms that every instructional designer should know. Andragogy and Pedagogy. Andragogy is the process of helping adults learn. Pedagogy is the process of teaching, particularly children. One of the biggest differences between the two is that Andragogy emphasizes learner motivation by connecting it to practical application. While a Pedagogical approach can emphasize learning for the sake of learning. Why is motivation so important? Might be helpful to think of a filing cabinet. When it's new, you can put a file in a drawer then open the drawer again and have no trouble finding the file. But things get different when the filing cabinet is stuffed full of files. Now it takes extra effort to put a new file in. And you'll need a good indexing system to be able to find that file once again. In some respects, our brains are like filing cabinets. As adults, when bombarded with new information while feeling pressed for time. Our brains feel full. So it takes effort to cram new information in there. Malcolm Knowles is widely credited with identifying Six Principles of Andragogy or adult learning. That can help us address this challenge. The first is need to know. Learning takes effort and concentration. So adults need to know the reason they're being asked to learn. That's why it's often helpful to share the purpose of an activity or its objectives. The second principle is Experience. Learning is easier when we can build on existing knowledge. So participants prior experience should provide the basis for many of our learning activities. The third principle is Self-Concept. This means that adults need to be responsible for their learning decisions. For example, you have the ability to skip around from video to video within this course or try or not try various activities. The fourth principle is Readiness. Adults learn best when a training can be used to help them solve an immediate problem. Try to imagine a time when you were really motivated to learn something. You might have been taking skiing lessons so you could go skiing. Or perhaps, you took driving lessons so you could get your drivers license. You may have even taken music lessons so you could play your favorite song. Motivation increases when there's an immediate reason to learn. The fifth principle is Problem Orientation. Adults learn best when training is problem oriented rather than content oriented. That means the training is focused on helping participants acquire specific knowledge, skills or abilities rather than generic content. Adults are much more likely to learn when they feel the training can really help them. The sixth principle is Intrinsic Motivation. Adults learn best when motivation comes from within, rather then relying on external motivations such as prizes or incentives. Let's use a Presentation Skills Class as an example to illustrate how applying adult learning principles can improve a training program's effectiveness. The class originally began as a corporate training program offered on an open enrollment basis. Just in case you aren't familiar with open enrollment. It refers to a course where anyone in the organization can sign up. The course received decent reviews from participants. But there wasn't a strong connection between people taking a class and actually giving better presentations. A few learner focused adjustments were required to make the training program much better. For Need to Know, the course was offered to particular departments. That way, the department leader could help align the training with the department's business goals. For example, the Marketing Director wanted her team to take the course so they could give better presentations at conferences. For Experience, a survey was used to learn about participants past experience given presentations. This enabled the training to build on what they already new. For Self-Concept. Participants were asked to identify the specific presentation skills they wanted to improve. For Readiness. Classes were scheduled at a time when participants really needed it. For example, the marketing department attended the class as part of their preparation for their biggest conference of the year. For Problem-Centered. The training was focused on helping participants prepare and develop a specific presentation. Each participant from the marketing department used the class to design their presentation for the upcoming conference. For Intrinsic Motivation. The course design connected the content with the participants work goals. Members of the marketing department were highly motivated to take the class, because they saw how it could led to a much better performance at their big conference. Applying Malcolm Knowles principles to the presentation skills class transformed it from a generic course to a program that helped participants do their jobs better. Now, it may be helpful to apply these principles to one of your own training classes. You can download the Learner Motivation Worksheet for this video and use it to review an existing program. See if you can identify adjustments that will increase participant motivation. And make your program even more engaging.