Business Process Improvement

Business Process Improvement

Sun Tzu said, “Victorious warriors win first and then go to war, while defeated warriors go to war first and then seek to win.

Creating a Culture of Strategy Execution

by Mike Figliuolo

Regardless of how outstanding your strategy is, your organization won't derive any value from it until it has actually been implemented. But the process of implementing strategic plans—and cultivating a work culture that encourages teams to take action—requires thoughtful planning. You must link strategy, execution, and culture; create processes to support execution; execute the strategy; and be prepared to overcome obstacles.

 

Linking Strategy, Culture, and Execution

Linking Strategy, Culture, and Execution text

Strategy without execution is hallucination. How do you ensure your strategic plan gets implemented, and the organization executes key tasks and initiatives? You'll need to successfully define a winning strategy, build a culture that drives results, and focus on executing the most important tasks and projects if you want your strategy to become a reality. Strategy sets direction for the organization. It helps you allocate resources to top priority projects. Culture is the sum of your daily actions and behaviors. It becomes a set of norms for how you want your people to behave every single day. Execution is about setting that strategic direction, prioritization your efforts, putting processes in place to support execution, and driving those behaviors every single day. Without the right processes for prioritization, goal setting and performance management, execution won't focus on the right task to drive your strategy. I know one organization that did a great job combining strategy, culture, and execution. They laid out a very clear strategy for how they were going to win in the marketplace. They knew how they were differentiated versus their competitors. They then translated that strategy into very specific goals for every single business unit and function in the organization. Expectations were set. Everyone knew what the goals were and what the benefits or consequences would be, depending on performance versus that goal. The last thing they did was make sure every single day people were executing against the right tasks. It was an expectation. Those behaviors became ingrained in the organization, and they ended up with a culture where everybody focused on driving the strategy. So the question for you is what's your strategy, how are you building that culture, and how are you making sure that people are executing the right tasks every single day?

 

 

"Strategy without execution is hallucination."
"Strategy sets direction for the organization."
"Culture is the sum of your daily actions and behaviors."

Setting Strategy

Setting Strategy text

Your strategic plan should describe the market environment and lay out a plan for how you'll successfully compete in it. For detailed instructions on setting a strategic plan, check out my strategic planning course. A good strategic plan will set direction for the organization, focus your efforts, eliminate distractions and set priorities. It will also define measures of success in terms of financial performance and other key metrics. Strategy has to go beyond defining a vision and a mission. It has to lay out priorities in terms of projects and areas of focus. You'll communicate those priorities to the organization so people know what to work on and why they're working on it. Clear success measures are going to help people take action during uncertain moments. They'll know what objectives they're trying to hit so when you're not there to give guidance, they still know what they should be working on. I worked with one organization that was a grocery retailer and one of the business units we worked with was the dry grocery section, pretty much the main part of the grocery store. When they laid out their strategy, they realized their big strategic charge was reducing costs. They needed to improve the profitability of this business unit. They focused on their assortment, on reducing the number of items they carried on the shelves. They also focused on their marketing and how it was positioning their products for the price point it was at. Everyone knew that this department needed to compete differently. They laid out those priorities and everybody's project was focused on one of those three priorities. There were other things that became distractions that they ended up saying no to. There were a bunch of new product ideas and new vendors and they said, you know what, right now, we're focusing on profitability. Having that clarity of strategy is going to be key to get your organization to move forward and achieve the overarching goals you lay out. Make sure you set a really clear strategic direction if you want your people to be able to execute it.

 "A good strategic plan will set direction for the organization, focus your efforts, eliminate distractions and set priorities."
"Make sure you set a really clear strategic direction if you want your people to be able to execute it. "